All returns must be postmarked within fourteen (14) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
To return an item, please email customer service at dev.calinandrei@gmail.com to obtain an Return Merchandise Authorisation (RMA) number. After receiving an RMA number, place the item securely in its original packaging and include your proof of purchase, then mail your return to the following address:
Attn: Returns
After receiving your return and inspecting the condition of your item, we will process your return . Please allow at least ten (10) days from the receipt of your item to process your return . Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.
Please Note
● Trip Hopper is a digital subscription service and does not require the return of any physical goods. All cancellations and refund requests are handled online via our billing provider, Paddle. You can cancel your subscription at any time, with cancellation effective at the end of your current billing period. Refund eligibility and timing are determined by Paddle’s Buyer Terms, Refund Policy, and any applicable consumer protection laws in your country.
QUESTIONS
If you have any questions concerning our return policy, please contact us at:
This Return Policy was created using Termly's Return and Refund Policy Generator